The product was wonderful. The paper was of high quality and the tree wrap was exquisite, so detailed and perfect for our "rustic" themed wedding. I've never seen such a unique wedding invitation. The main downfall of this product is the time it takes to put together. I invited over 400 people to our wedding, which added up to about 200 invitations. Putting the pieces together and wrapping it with twine definitely took some time. You could also say this is a pro though, because my mother, my sister, and I loved spending quality time together working on putting them together!
Recommend: Yes, I would recommend this to a friend
Reply: Dear bride to be-our apologies for the shortages on your order. Happy to hear that Customer Service was able to quickly replace the missing items. Thank you!
Service Comments: My invitations were delivered within one week of ordering, which was great! The main problem was that I did not receive the correct number of pieces of each product. I ordered 200 invitations with 200 reception cards. I received 78 reception cards and only 190 tree wraps. I emailed customer service, and they promptly replied. I received the corrected amount of reception cards and tree wraps in the mail by the end of the week! Working with customer service was great. Yes, they messed up my order at first, but they quickly fixed their mistake.
Wedding Colors: Select One
Wedding Theme: Other
Was this review helpful? Yes/No