The invitations looked just like they did on the website. They are very elegant and perfect. If the service and delivery was better these would be a 10.
Recommend: No, I would not recommend this to a friend
Reply: Dear Nicole-please accept our apologies for the delay and our Customer Service Manager will be contacting you shortly. Thank you for sharing your concerns. 14906111
Service Comments: I had to call multiple times to the customer service desk. They told me that it would be at my house on multiple occasions and then when it wasnt they made another excuse. They gave me free expedited shipping a week after my original order because they held my order for no reason. The lady on the customer service line told me that I would have my invitations on mon the following week ( this was friday) On mon I did not recieve the invitations I called again and they said they didnt know why that customer service rep would tell me that day and that they would be there on wed. When they were not there by thursday I decided to call again. This time the lady told me that they had just been shipped thirty minutes prior to me calling. She then again apoligized for the previous cutomer service reps telling me the wrong information. She gave me a confirmation number and told me that they should be there friday. They did finally arrive.
Was this review helpful? Yes/No