This is a truly beautiful invitation. I am very pleased with the selection David's Birdal Invitation offers for wedding invitations and other paper goods (table numbers, place cards, etc.). I am disappointed that the ribbon was not included, despite the fact the sample I ordered arrived with a ribbon and the small description in the lower right hand corner did not denote that it is a separate purchase. I was never prompted to purchase ribbons to go with my invitations during the online ordering process. When I called customer service to determine why I had not received my ribbons I was informed it says (in very small print!) below the image on the website that the ribbon is not included. The only consolation I was offered was free shipping...after dropping what feels like a small fortune on my other invitation purchases, which are not even complete yet! I have escort and place cards to order when I begin receiving RSVPs. Admittedly, the ribbons do not look difficult to assemble after watching the helpful tutorial video on the David's Bridal Invitation website.
Again, I will reiterate how beautiful this invitation is. The colors appear true to the images online and look even better in person! I am very excited to be sending these out to my family and friends in just a few weeks. Thank you, David's Bridal Invitations, but PLEASE do something about the ribbon!
Recommend: Yes, I would recommend this to a friend
Reply: Dear Bride, we apologize but the automated pop-up to advise you to purchase the ribbons was not working for this style. Thank you for bringing it to our attention. We have fixed the issue.
Service Comments: Delivery was prompt. All items arrived in a large box that was not damaged whatsoever. Inside I was pleased to find the items were individually boxed and had paper to add protection during transport. Very pleased with the packaging and delivery.
Wedding Colors: Apple
Wedding Theme: Formal
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