The invitations were great. The paper is thick and high quality. I had too much text and they "resized the text to fit", which looked fine online, but when I got the actual invitations, the print was literally the size of the background map words. It was disappointing that they even sent the product out without a QA check. When I called to get a replacement they said they only look at the product if you request it. Definitely pay the $10 for the proof, because even if it looks fine to you on the computer, in person in might not and they will still charge you 50% of the price, which I already had a discount when I placed the order, so I ended up spending more.
The envelopes are super thin. I'm not sure if they are like that on purpose for those that want to print directly on them, but they were so thin and the invitations were thick since you folded it in three, that getting them into the envelopes, some of the sides tore if you weren't really careful. Also, because the invitations are so thick, you had to fold the top of the envelope over and it didn't line up that well. That also made it harder sealing the envelopes, because it wasn't flush against the back.
Recommend: No, I would not recommend this to a friend
Reply: Dear bride to be-thank you for sharing your concerns and our Customer Service Manager will be contacting you shortly.
Service Comments: The time of shipping was great. When they replaced the original invitations, they did overnight them, but it still took three days to get them. When I called to get a replacement, the rep was nice, but when she was verifying my product, she read my name and then couldn't pronounce my fiances last name and said "um whatever his last name is", which sounded a little offensive. Then when I said I already had used a discount when I originally purchased the invitations, she tried to make it sound like she was comping a bunch of things (proof, overnight shipping, etc.) to make it sound like I was getting a good deal, but I actually paid more than the 50% of the original price to get a reprint of my product, that I felt should have been caught before they were even sent.
Wedding Colors: Select One
Wedding Theme: Vintage
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